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Terms of Service - Roots Allotments

Last Updated: January 2, 2025

Welcome to Roots Allotments. These Terms of Service ("Terms") govern your use of our website, services, and allotment facilities operated by Allota Futureland Limited.

1. Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access our services.

2. Service Description

Roots Allotments provides:

  • Allotment plots for personal cultivation
  • Community gardening facilities
  • Educational resources and support
  • Access to gardening tools and equipment
  • Community events and workshops

3. Membership and Subscriptions

3.1 Eligibility

  • You must be at least 16 years old to use our services
  • You must provide accurate and complete information when registering
  • You are responsible for maintaining the security of your account

3.2 Subscription Terms

  • Subscriptions are available on monthly, quarterly, or annual bases
  • Fees are charged in advance according to your chosen plan
  • Subscription fees are non-refundable except as required by law

3.3 Cancellation

  • You may cancel your subscription at any time
  • Notice period requirements vary by subscription type
  • No refunds for partial subscription periods

4. Rules and Responsibilities

4.1 Plot Maintenance

  • Keep your plot tidy and well-maintained
  • Use only approved fertilizers and pesticides
  • Respect plot boundaries and shared spaces
  • Follow organic gardening practices where specified

4.2 Community Guidelines

  • Respect other members and staff
  • Share common resources responsibly
  • Participate in community maintenance when required
  • Follow site-specific rules and guidelines

5. Payment Terms

  • All fees are in British Pounds (GBP)
  • Payments are processed securely through Stripe
  • Late payments may result in service suspension
  • Price changes will be notified in advance

6. Liability and Insurance

6.1 Our Liability

  • We maintain public liability insurance
  • We're not responsible for:
    • Personal injury from your activities
    • Loss or damage to your personal property
    • Crop failure or garden outcomes
    • Weather-related damages

6.2 Your Liability

  • You're responsible for:
    • Your personal safety
    • Your tools and equipment
    • Damage you cause to facilities or others' property
    • Following safety guidelines

7. Termination

We may terminate or suspend your account and access to services:

  • For breach of these Terms
  • For conduct that risks harm to others
  • For non-payment of fees
  • At our reasonable discretion

8. Changes to Terms

We may modify these Terms at any time. We will notify you of significant changes via:

  • Email notification
  • Website announcement
  • In-app notification

9. Intellectual Property

  • Our content and materials are protected by copyright
  • You may not use our branding without permission
  • You retain rights to your own content
  • You grant us license to use your content for service improvement

10. Dispute Resolution

  • Disputes will be resolved under UK law
  • We encourage informal resolution first
  • Formal disputes will be handled in UK courts
  • Small claims procedures will be used where appropriate

11. Contact Information

For questions about these Terms:

  • Email: [email protected]
  • Address: Park View Farm, Newton St. Loe, Bath, BA2 9JA, United Kingdom

12. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.